Return Policy – FlexCom Kommunikációs Kft.

Return and withdrawal policy

Impressum: Provider Details (Seller, Company)

Company Name / Operator: FlexCom Kommunikációs Kft.
Registered Office: Hungary, 2151 Fót, Szent Imre utca 94.
Mailing Address: Hungary, 2151 Fót, Szent Imre utca 94.
Branch & WebShop Pickup Point: Hungary, 2151 Fót, Móricz Zsigmond út 45.
Registry Court: Budapest Környéki Törvényszék Cégbírósága / Company Registry Court of Budapest-Environs
Company Registration Number: 13-09-172503
Tax ID: 23098976-2-13
VAT ID: HU23098976
Legal Representative: Horváth Zoltán
Phone: +36 70 333 3525
E-mail: info@gpstrackershop.eu
Website: gpstrackershop.eu
OTP Bank BIC/SWIFT: OTPV-HU-HB
OTP Bank IBAN (HUF): HU88 1171 4006 2044 8255 0000 0000
OTP Bank IBAN (EUR): HU32 1176 3141 3134 3886 0000 0000
Revolut Bank IBAN: LT40 3250 0855 1342 3279
Revolut Bank BIC/SWIFT: REVOLT21
MagnetBank IBAN: HU15 1620 0230 1004 4616 0000 0000
MagnetBank BIC/SWIFT: HBWEHUHB
Data Protection Registration Number: NAIH-58721/2012

Return of the goods

If the consumer withdraws from the contract in accordance with Section 22 of Government Decree 45/2014 (II. 26.), they are obliged to return the Goods without delay, but no later than fourteen days from the communication of the withdrawal, or to hand them over to the Seller or a person authorized by the Seller to receive the Goods. The return is considered completed within the deadline if the consumer sends the Goods before the deadline expires.

Return address:
FlexCom Kommunikációs Kft.
Hungary, 2151 Fót, Móricz Zsigmond út 45.

Bearing the direct costs of returning the goods

The consumer shall bear the direct cost of returning the Goods. The Goods must be returned to the Seller's address. If the Seller also sells the Goods in a retail store, and the consumer exercises their right of withdrawal in the Seller's store in person, they are entitled to return the goods to the business at the same time. If the consumer cancels a contract for the provision of services after the commencement of performance, they are obliged to pay a fee proportional to the service performed up to the time of communication of the cancellation to the business. The amount to be paid proportionately by the consumer shall be determined on the basis of the total amount of the consideration established in the contract plus tax. If the consumer proves that the total amount thus determined is excessively high, the proportional amount shall be calculated on the basis of the market value of the services performed up to the date of termination of the contract. Please note that we are unable to accept Goods returned by cash on delivery or carriage forward.

Consumer's liability for depreciation

The consumer is liable for any diminished value of the Goods resulting from use beyond what is necessary to establish the nature, characteristics, and functioning of the Goods.

The right of withdrawal cannot be exercised in the following cases

The Seller expressly draws your attention to the fact that you may not exercise your right of withdrawal in the cases specified in Section 29 (1) of Government Decree 45/2014 (II. 26.):

after the full performance of the service; however, if the contract creates a payment obligation for the consumer, this exception can only be invoked if performance began with the consumer's express prior consent and acknowledgement that they will lose their right of withdrawal once the business has fully performed the contract;
with respect to Goods or services whose price or fee depends on fluctuations in the financial market that cannot be influenced by the business;
with respect to non-prefabricated Goods that were produced based on the instructions or at the express request of the consumer, or Goods that were clearly personalized for the consumer;
with respect to perishable Goods or Goods that retain their quality for a short period;
with respect to sealed Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery (Please be advised that use beyond what is necessary to determine the nature, characteristics, and functioning of the Goods results in the loss of the right of withdrawal);
with respect to Goods which, by their nature, are inseparably mixed with other Goods after delivery;
with respect to alcoholic beverages the actual value of which depends on market fluctuations beyond the control of the business;
in the case of a contract where the business visits the consumer at the express request of the consumer for the purpose of carrying out urgent repair or maintenance work;
with respect to the sale of copies of audio or video recordings or computer software in sealed packaging, if the consumer has opened the packaging after delivery;
with respect to newspapers, journals, and periodicals, with the exception of subscription contracts;
in the case of contracts concluded at a public auction;
with the exception of residential services, in the case of contracts for the provision of accommodation, transport, car rental, catering, or services related to leisure activities;
with respect to digital content provided on a non-tangible medium, if the Seller began performance with the consumer's express prior consent.